Refund policy

Our Refund Policy

Refund Polify for Items Purchased from our Store

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 90 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Refund Polify for Sailing Tickets

Tickets are non-refundable. Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event. We reserve the right to modify or cancel reservations, as necessary. Under such circumstances, we will offer the opportunity to reschedule or provide a full refund.

Refund Policy for Event Tickets and Education Program Registrations

If you are not 100% satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your registration.